Kerry Mitchell is the owner and Chief Basketcase behind The Complete Basketcase™, our award-winning online gift hamper business delivering beautifully curated corporate and personal gifts across Australia since 2000. What began as a kitchen-table operation in the Blue Mountains has grown into a trusted Melbourne-based powerhouse at 71 Bakehouse Road, Kensington VIC. We serve thousands of customers annually with same-day Metro Melbourne delivery, nationwide reach, and the kind of old-fashioned customer service that’s become rare in e-commerce.

With over 24 years of hands-on experience, Kerry specialises in crafting stylish, high-impact gift baskets that perfectly balance gourmet quality, thoughtful presentation, and Australian-made authenticity. She leads a tight-knit team that prioritises local producers, sourcing everything from artisanal chocolates and boutique wines to sustainable gourmet treats. This ensures every hamper feels personal, generous, and distinctly Australian. It’s earned us repeat corporate clients who trust Kerry for everything from staff appreciation gifts to high-stakes client thank-yous and milestone celebrations.