Delivery Calculator
**DUE TO THE COVID-19 SITUATION SOME STAR TRACK/AUSTRALIA POST DELIVERIES MAY BE DELAYED. BE ASSURED WE ARE DOING ALL THAT IS POSSIBLE TO MAKE SURE YOUR GIFT IS DELIVERED AS PER YOUR REQUEST**
Shipping / Delivery – Please check below for Delivery Timeframes by State AND please note terms of ordering are here. If something is not clear to you our team is here to help you on 1300 733933 or click here to chat with our customer care representative for assistance during business hours.
NB: for all of Australia there is NO Saturday or Sunday delivery
POST OFFICE BOXES ATTRACT A $10 CHARGE FOR DELIVERY
PLEASE NOTE IF OUR COURIERS NEED TO REDELIVER THE GIFT DUE TO RECIPIENT NOT BEING HOME ON THE DELIVERY DAY AND WE ARE UNABLE TO LEAVE AT THE DOOR, A RE-DELIVERY FEE WILL BE CHARGED, THIS COST IS SUBJECT TO DELIVERY AREA, OUR TEAM WILL CONTACT YOU IF THIS IS THE CASE.
IF YOU ARE SENDING ALCOHOL TO AN ADDRESS THAT OUR COURIERS CANNOT LEAVE AT THE DOOR, YOUR RECIPIENT WILL RECEIVE A CALLING CARD TO PICK UP FROM THE POST OFFICE
IF YOUR RECIPIENT HAS A FENCE OBSTRUCTING THE COURIER FROM LEAVING AT THE DOOR THEY WILL LEAVE A CALLING CARD FOR COLLECTION FROM THE LOCAL POST OFFICE – THEY DO NOT CALL RECIPIENTS WHEN AT THE ADDRESS!!!
WE DO NOT GIVE REFUNDS FOR NOT READING DELIVERY INFORMATION
Go to Valentine’s Day page for Delivery information. delivery terms are different on that day.
| STATE | Delivery Areas and Times Don't see it here? Call our team or click on the Online help on the right hand side of our home page during Business Hours | Delivery Cost |
|---|---|---|
| NSW | Sydney CBD & some Metro- VIP Overnight delivery business day only. Or Standard delivery is two business days. NSW Larger towns: Central Coast, Wollongong, Newcastle - overnight delivery available if you select VIP All rest NSW Country delivery 2-4 business days (some areas may be quicker) Saturday/Sunday/Public Holiday delivery is NOT available in NSW | Standard Delivery Free,fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| VIC | Melbourne CBD & some Metro (Must go to Delivery calculator to confirm if your area is same day): Orders placed by 1pm to CBD and most metro areas will be delivered same day - However not all metro areas - (please call +61 3 9329 1933 to confirm what Metro areas are included) All other Melbourne Metro areas: All orders for outer Melbourne metro placed by 1pm will be delivered 1-3 business days All rest VIC Country 3-5 business days delivery (some areas may be quicker) Saturday/Sunday/Public Holiday delivery is NOT available in Victoria | Standard Delivery Free, some Metro areas have same day delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| QLD | Brisbane Metro & CBD: overnight delivery if you chose VIP- orders to be placed by 1pm Exception: Fruit hampers NOT available. Saturday/Sunday/Public Holiday delivery is NOT available in QLD Please note that any chocolate gifts to these areas will not be sent in the warmer months | Standard Delivery Free, some Metro areas have Overnight delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| SA | Adelaide Metro & CBD: Overnight if you chose VIP, business days only delivery - orders to be placed by 1.00pm Exception: Fruit hampers NOT available. Saturday/Sunday/Public Country SA: delivery is 2-9 business days depending on location | Standard Delivery Free, some Metro areas have Overnight delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| ACT | Canberra Metro & CBD: 1 business days delivery if you choose VIP - orders to be placed by 1.00pm Exception: Fruit hampers NOT available. Saturday/Sunday/Public Holiday Delivery is NOT available in the ACT | Standard Delivery Free, some Metro areas have Overnight delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| WA | Perth Metro & CBD delivery is 5 - 7 WORKING days. | Standard Delivery Free, some Metro areas have Overnight delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
| Rest of WA, TAS, & NT | All the rest of Australia : WA, TAS, NT, QLD country and SA Country: delivery 3-9 BUSINESS days depending on location Saturday/Sunday/Public Holiday delivery is NOT available in Western Australia & Tasmania and NT Please note that any chocolate gifts to these areas will not be sent in the warmer months | Standard Delivery Free, some Metro areas have Overnight delivery available if ordered before 1pm and VIP fee of $15.95 apply. PLEASE SELECT VIP IF YOU NEED DELIVERY ON A SPECIFIC DATE) |
Delivery times will be calculated when you place your order. Alternatively, please call 1300 733 933 or
Intl +61 3 9329 1933 and we would be happy to process your order.