Shipping / Delivery - Please check below for Delivery Timeframes by State AND please note terms of ordering are here. If something is not clear to you our team is here to help you on 1300 733933 or click here to chat with our customer care representative for assistance during business hours.
NB: for all of Australia there is NO Saturday or Sunday delivery
PLEASE NOTE IF OUR COURIERS NEED TO REDELIVER THE GIFT DUE TO RECIPIENT NOT BEING HOME ON THE DELIVERY DAY AND WE ARE UNABLE TO LEAVE AT THE DOOR, A REDELIVERY FEE WILL BE CHARGED, THIS COST IS SUBJECT TO DELIVERY AREA, OUR TEAM WILL CONTACT YOU IF THIS IS THE CASE.
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STATE
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Delivery Areas and Times
Don't see it here? Call our team or click on the Online help on the right hand side of our home page during Business Hours
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Delivery Cost
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NSW
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Sydney Metro & CBD: Same Day Delivery (Mon to Friday only) for orders placed by 12pm, all other Sydney Metro & CBD orders placed by 2:00pm will be delivered next business day
NSW Larger towns: Central Coast, Wollongong, Newcastle - 1 working day (overnight delivery)
All rest NSW Country delivery 3-7 business days
Saturday/Sunday/Public Holiday delivery is NOT available in NSW
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$15.95
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VIC
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Melbourne CBD & some Metro: Same day delivery orders placed by 2.00pm to CBD and most metro areas, - However not all metro areas - (please call +61 3 93291933 to confirm what Metro areas are included)
All other Melbourne Metro areas: All orders for outer Melbourne metro placed by 2.00pm will be delivered next business day.
All rest VIC Country 3-7 business days delivery
Saturday/Sunday/Public Holiday delivery is NOT available in Victoria
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$15.95
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QLD
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Brisbane Metro & CBD: next BUSINESS day delivery - orders to be placed by 2.00pm
North QLD - Rockhampton, Mackay, Townsville, Cairns: Delivery 3-7 business days
Exception: Fruit hampers NOT available.
Saturday/Sunday/Public Holiday delivery is NOT available in QLD
Please note that any chocolate gifts to these areas will not be sent in the warmer months
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$15.95
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SA
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Adelaide Metro & CBD: next business day delivery - orders to be placed by 2.00pm
Exception: Fruit hampers NOT available.
Saturday/Sunday/Public Holiday Delivery is NOT available in South Australia
Country SA: delivery is 2-9 business days depending on location
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$15.95
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ACT
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Canberra Metro & CBD: next business day delivery - orders to be placed by 2.00pm
Exception: Fruit hampers NOT available.
Saturday/Sunday/Public Holiday Delivery is NOT available in the ACT
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$15.95
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WA, TAS & NT
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All the rest of Australia including Perth, WA, NT, TAS, QLD country and SA Country: delivery 3-9 BUSINESS days depending on location
Saturday/Sunday/Public Holiday delivery is NOT available in Western Australia, Tasmania or Northern Territory
Please note that any chocolate gifts to these areas will not be sent in the warmer months
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$15.95
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O/Seas
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Overseas Delivery - If you need a gift delivered to an overseas address other than the UK, Europe or New Zealand, you will need to call our customer service team on 1300 733 933. Please note that we are unable to send any of our Australian products to USA or Canada due to their strict customs laws.
Delivery - If your chosen destination is a higher rate than that, on completion of the check out details The Complete Basketcase team will contact you regarding delivery costs and will take credit card payment over the phone.
We also accept direct deposit, money order. Your order will be shipped on receipt of payment.
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TBA
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Delivery will be calculated when you place your order. Alternatively, please call 1300 733 933 or
Intl +61 2 4722 5656 and we would be happy to process your order.