Shipping / Delivery - Please check below for Delivery Timeframes by State AND please note terms of ordering are here. If something is not clear to you our friendly team is here to help you on 1300 733933 or click on the online chat button in the top right hand corner for assistance during business hours.
NB: for all of Australia there is NO Sunday delivery
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STATE
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Delivery Areas and Times
Don't see it here? Call our team or click on the Online help, top right hand corner of your screen during Business Hours
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Delivery Cost
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NSW
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Sydney Metro & CBD: Same Day Delivery for orders placed by 11.30am, all other Sydney Metro & CBD orders placed by 2.00pm will be delivered next business day
Sydney Metro Saturday Delivery : Order placed by 12.00pm Friday.
NB: Saturday Not available at EASTER or if Christmas Day falls on a Saturday
NSW Larger towns : Central Coast, Wollongong, Newcastle - 1 working day (overnight delivery)
All rest NSW Country delivery 3 -7 business days
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$17.00
$17.00
$25.00
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VIC
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Melbourne CBD & some Metro: Same day delivery orders placed by 2.00pm to CBD and most metro areas, - However not all metro areas - (please call +61 3 93291933 to confirm what Metro areas are included in this)
All other Melbourne Metro areas: All orders for outer Melbourne metro placed by 2.00pm will be delivered next business day.
Every effort is made to deliver your gift same day in Melbourne, if your unsure whether our team can help, click on the online help above or call +61 3 9329 1933
All rest VIC Country 3-7 business days delivery
Saturday/Sunday/Public Holiday delivery is NOT available in Victoria
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$17.00
$17.00
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QLD
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Brisbane Metro & CBD : next business day delivery - orders to be placed by 2.00pm
North QLD - Rockhampton, Mackay, Townsville, Cairns : Delivery 3-7 business days
Exception: Fruit hampers not available.
Saturday/Sunday/Public Holiday delivery is NOT available in QLD
Please note that any chocolate gifts to these areas will not be sent in the warmer months
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$17.00
$25.00
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SA
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Adelaide Metro & CBD: next business day delivery - orders to be placed by 2.00pm
Exception: Fruit hampers not available.
Saturday/Sunday/Public Holiday Delivery is NOT available in South Australia
Country SA: delivery is 2-9 business days depending on location
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$17.00
$31.00
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ACT
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Canberra Metro & CBD: next business day delivery - orders to be placed by 2.00pm
Exception: Fruit hampers not available.
Saturday/Sunday/Public Holiday Delivery is NOT available in the ACT
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$17.00
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WA & NT
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All the rest of Australia including Perth, WA, NT, TAS, QLD country and SA Country: delivery 2-9 business days depending on location
Saturday/Sunday/Public Holiday delivery is NOT available in Western Australia, Tasmania or Northern Territory
Please note that any chocolate gifts to these areas will not be sent in the warmer months
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$31.00
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O/Seas
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Overseas Delivery - We deliver to most overseas destinations. Many destinations are $17 Delivery. If your chosen destination is a higher rate than that, on completion of the check out details The Complete Basketcase Group sales team will contact you regarding delivery costs and will take credit card payment over the phone.
We also accept direct deposit, money order. Your order will be shipped on receipt of payment.
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TBA
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Delivery will be calculated when you place your order. Alternatively, please call 1300 733 933 or
Intl +61 2 4722 5656 and we would be happy to process your order.